Credits earned from trading-in your books with us are issued via a gift card. It should be sent to your email together with a breakdown of the value of each title within 7 working days from your pick-up date. Do check your spam/junk inbox in case the emails have ended up there. As your credits do not have to be spent in a single transaction, you can save this email for quicker access to your gift card for future purchases.
If you are unable to locate your gift card, please drop us an email at email@example.com, so that we can help to resend the gift card to your email.